FAQ
Product
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Q.
Where are KAI medical devices manufactured?
A.All KAI medical devices are manufactured at our own factory in Seki-shi, Gifu Prefecture in Japan.
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Q.
Are KAI medical devices sterile?
A.KAI medical devices are sterile except for some general surgery products and products for kit.
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Q.
What is the method of sterilization?
A.ETO sterilization and gamma ray sterilization are performed. The method of sterilization varies for each series. Please see the Product Details page.
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Q.
What is the expiration date for the sterilization?
A.Five years from the year and month of sterilization.
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Q.
What type of certifications are there for the products?
A.It depends on the product. Please see below:
All products: ISO13485:2016, Pharmaceutical and Medical Device Act
Some products: MDD -
Q.
Can the products be used after the sterilization expiration date by re-sterilizing them?
A.Our single-use medical devices are not intended for re-sterilization. Return replacement is not available.
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Q.
Is latex used in the products?
A.We do not use latex.
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Q.
I have an idea for a new product, but what can I do?
A.Please contact us here.
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Q.
I can’t choose because there are so many types of Ophthalmic Knives…
A.We will suggest the best product for you. Please contact us here.
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Q.
What is Biopsy Punch with Plunger?
A.It is a Biopsy Punch with an ejection mechanism to help remove the collected tissue. It is patented in Japan.
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Q.
What is the difference between a coated Surgical Blade and regular Surgical Blade?
A.The coated Surgical Blade achieves improved sharpness from reducing friction by coating on the blade body.
Purchase
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Q.
Where can I purchase KAI medical devices?
A.For hospitals and end users: We do not directly sell to hospitals and end users in countries other than Japan. We have distributors in various countries, so we will introduce them to you. Please contact us.
For importers: Please contact us. -
Q.
How can I become a distributor?
A.Please contact us here.
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Q.
I am not a healthcare professional, but can I purchase these devices?
A.As these are generally products intended for physicians, we do not sell them to the general public.
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Q.
What is the shipment unit?
A.There is an MOQ since it is for sale to the importer. Please contact us here for details.
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Q.
Could I have samples?
A.We will refer you to a nearby distributor. Please contact us here.
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Q.
Can they be sold in Japan?
A.Our company directly sells products in Japan. Please refrain from re-exporting from overseas to Japan.